Terms & refunds

Last updated: October 2026

What you're buying

A personalized digital storybook (PDF) for personal, non-commercial use. You're welcome to print copies for your family.

Delivery

Books are emailed in 15 minutes or less. If yours hasn't arrived after 15 minutes, check your spam or promotions folder, then email us and we'll sort it out right away.

Happiness promise and refunds

If you're not happy with your book, email us within 7 days of purchase. We'll rewrite it for free, or refund you in full.

Illustrations

Stories and illustrations are created with the help of AI and are made for each order, so small artistic differences from your description are normal.

Contact

[email protected]